Imagine if we all start doing this..

A PC user who just bought a Dell Studio laptop running Windows Vista got himself refunded $115, which is the actual cost of Vista’s license. Here is what he wrote:

“I do not agree to the terms of the Dell Software Licensing Agreement or the Microsoft Windows End User License Agreement.

“I confirm that I have not used any of the software, have not opened or broken the seal on any software packet and have deleted all preloaded or embedded software from my Dell.

“1. How may I promptly return the disks and other software items to you?

“2. How will you refund the cost of the software? I note that Windows Vista Home Premium retails at £133.96, Microsoft Works at £39.99 and Cyberlink PowerDVD at £39.99 today, which means a total refund of £213.94 is due.

However, he did not get the full refund due to the fact that apps like PowerDVD comes pre-installed. In the end, with 14 email exchanges and incredibly calm attitude, he got 70 pounds directly from Dell!

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