Comments on: OQO customer support sucks in Asia? [UMPC] http://gadgetmix.com/umpc/oqo-customer-supports-sucks-in-asia-umpc/ Gadgetmix reviews netbooks, notebooks and tablets Wed, 25 Apr 2012 08:53:39 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: tonyhttp://gadgetmix.com/umpc/oqo-customer-supports-sucks-in-asia-umpc/comment-page-1/#comment-2905 tony Mon, 13 Apr 2009 10:29:08 +0000 http://gadgetmix.com/index/?p=3901#comment-2905 Its unfortunate. The OQO to me was an integral part of my Sales business. I found in USA staff with honest responses and overwhelming tasks. Service is dissapointing but let's hope they get the backup needed prior to the 02 plus. I never suffered any battery and or hardware issues. My stupidity was I dropped mine and although I had it in the steel cage it was just to banged up.If I did not drop mine I would be peachy with it and I would upgrade.Best to all Tony. Its unfortunate. The OQO to me was an integral part of my Sales business.
I found in USA staff with honest responses and overwhelming tasks.
Service is dissapointing but let’s hope they get the backup needed prior to the 02 plus. I never suffered any battery and or hardware issues. My stupidity was I dropped mine and although I had it in the steel cage it was just to banged up.

If I did not drop mine I would be peachy with it and I would upgrade.

Best to all Tony.

]]> By: Michealhttp://gadgetmix.com/umpc/oqo-customer-supports-sucks-in-asia-umpc/comment-page-1/#comment-2787 Micheal Fri, 03 Apr 2009 06:00:58 +0000 http://gadgetmix.com/index/?p=3901#comment-2787 I agree Richard too. They just copy and paste the replies everytime. I agree Richard too. They just copy and paste the replies everytime.

]]> By: Richardhttp://gadgetmix.com/umpc/oqo-customer-supports-sucks-in-asia-umpc/comment-page-1/#comment-2785 Richard Thu, 02 Apr 2009 23:14:20 +0000 http://gadgetmix.com/index/?p=3901#comment-2785 Agreed- but I live in the US. Right now I am 2 months into waiting for my OQO to be repaired, I can't get a status of the repairs, and keep getting the same answer when I talk to their repair folks- it will be 3 to 5 more weeks. If true that will put the time for repairs into the 1/4 year range.... Agreed- but I live in the US. Right now I am 2 months into waiting for my OQO to be repaired, I can’t get a status of the repairs, and keep getting the same answer when I talk to their repair folks- it will be 3 to 5 more weeks. If true that will put the time for repairs into the 1/4 year range….

]]> By: Zdhttp://gadgetmix.com/umpc/oqo-customer-supports-sucks-in-asia-umpc/comment-page-1/#comment-2775 Zd Thu, 02 Apr 2009 05:10:08 +0000 http://gadgetmix.com/index/?p=3901#comment-2775 Agreed. Horrid customer support Agreed. Horrid customer support

]]> By: Frustrated Customer in UShttp://gadgetmix.com/umpc/oqo-customer-supports-sucks-in-asia-umpc/comment-page-1/#comment-2772 Frustrated Customer in US Thu, 02 Apr 2009 04:03:39 +0000 http://gadgetmix.com/index/?p=3901#comment-2772 Don't buy the OQO if you excepting customer service as if you buy a laptop or PDA. This company customer service is sucks. There is also many reports of defects with the processor, power supply and the batter I have returned mine for refund but I have not received my money yet. I'll file complain if don't receive my money within 30days. Most likely they can not survive if continue business like this. I use to have Samsung Q1 and loved the unit and the customer service but buying OQO was a bad choice. Look for other similar products. Don’t buy the OQO if you excepting customer service as if you buy a laptop or PDA. This company customer service is sucks. There is also many reports of defects with the processor, power supply and the batter I have returned mine for refund but I have not received my money yet. I’ll file complain if don’t receive my money within 30days. Most likely they can not survive if continue business like this. I use to have Samsung Q1 and loved the unit and the customer service but buying OQO was a bad choice. Look for other similar products.

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